Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by 1538220 B.C. LTD., publicly operating as Seto Studios and previously known as TAVU LABS ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and the Company regarding your use of our website, services, and any related communications.

2. Services Description

Seto Studios provides digital marketing, e-commerce development, web design, software development, brand strategy, and related consulting services ("Services"). Our services include but are not limited to:

• E-commerce platform development and optimization
• Digital marketing strategy and implementation
• Brand development and creative services
• Website design and development
• Conversion rate optimization
• Email marketing and automation
• Analytics and performance tracking

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and timely information necessary for service delivery
• Maintain the confidentiality of any login credentials provided
• Comply with all applicable laws and regulations
• Respect intellectual property rights of third parties
• Provide timely feedback and approvals as requested
• Pay all fees according to the agreed payment schedule
• Notify us immediately of any unauthorized use of your accounts

4. Payment Terms

Payment terms will be specified in individual service agreements or proposals. Unless otherwise agreed:

• Invoices are due within 30 days of issue date
• Late payments may incur a 1.5% monthly service charge
• Services may be suspended for accounts over 60 days past due
• Refunds are subject to the terms specified in individual agreements
• All fees are exclusive of applicable taxes

5. Intellectual Property

Client Content: You retain ownership of all content, data, and materials you provide to us. You grant us a limited license to use such materials solely for providing services to you.

Work Product: Unless otherwise specified in writing, you will own the final deliverables created specifically for you. We retain ownership of our methodologies, processes, and any pre-existing intellectual property.

Third-Party Assets: Any third-party assets (stock photos, fonts, plugins, etc.) remain subject to their respective licenses and terms.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This obligation survives termination of services.

Confidential information excludes information that: (a) is publicly available, (b) was known prior to disclosure, (c) is independently developed, or (d) is required to be disclosed by law.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising out of or related to these Terms or our services shall not exceed the total amount paid by you to us in the twelve (12) months preceding the claim.

8. Service Level and Performance

While we strive to provide high-quality services, we make no guarantees regarding:

• Specific performance metrics or results
• Uninterrupted or error-free service
• Compatibility with all third-party platforms or services
• Search engine rankings or traffic levels
• Conversion rates or sales performance

9. Termination

Either party may terminate services with written notice as specified in individual service agreements. Upon termination:

• All outstanding fees become immediately due
• We will provide reasonable assistance in transitioning services
• Each party will return or destroy confidential information
• Accrued rights and obligations survive termination

10. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, internet outages, or other acts of God.

11. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation by a mutually agreed mediator
3. Binding arbitration if mediation fails

These Terms shall be governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

12. Privacy and Analytics

Our collection and use of personal information is described in our Privacy Policy. Google Analytics and Microsoft Clarity are optional and remain disabled until a visitor accepts analytics through our consent control. Visitors may change that choice through the Cookie preferences link in the site footer.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Contact Information

For questions about these Terms of Service, please contact us:

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with an enforceable provision that most closely reflects the original intent.